Expectations and complaints

When going on holiday we definitely would like to spend some enjoyable and carefree moments in a nice place. But where to go? To help us choose the right destination travel brochures give us a whole range of beautiful venues to choose from. All of them offer unforgettable attractions along with luxury accommodation. 

What do the travel brochures always do is PROMISE. So on your arrival at the dream hotel you EXPECT it to be nice, the staff to be kind, helpful and polite, your hotel room to be comfortable and clean, the views breathtaking and unforgettable, the food tasty and mouthwatering. But WHAT IF THEY DO NOT MEET YOUR EXPECTATIONS. 

ACTIVITY 1 Talk about the promises and expectations then compare/contrast them with the reality. Some linking words can be helpful e.g. BUT, HOWEVER, UNLIKE, IN CONTRAST TO, etc. 

In the brochure you promised the hotel to be near the beach, however to our great disappointment we had to walk almost 2 km.

On your website it was clearly stated that two meals were included in the price. However, in contrast to what had been promised we were offered just breakfast, and on top of that it was usually very simple and tasteless.

Unlike the photos in your travel brochures showed, the beach turned out to be stony and unpleasant. We did expect it to be nice and sandy. 


EXTRA LINKS (COMPLAINTS)  ----> 
 https://www.youtube.com/watch?v=ZmV2zqt3eNE 

 https://www.youtube.com/watch?v=NFUIYoVdYLM

https://www.youtube.com/watch?v=IAFnB3ZwXkI

https://www.youtube.com/watch?v=bISFidYeqCk

EXTRA LINKS (LINKS)  ---->  
https://www.espressoenglish.net/linking-words-contrasting-ideas/

https://www.perfect-english-grammar.com/linking-words-contrast.html

EXTRA LINKS (PHRASES FOR WRITING)
-------> https://english4real.com/resource_writing_phrases.html

https://www.tolearnenglish.com/exercises/exercise-english-2/exercise-english-108737.php